Think you´ve got what it takes?

The Company employs 700 staff, ships 2 million orders a year and
generates annual sales of £140m. We are growing quickly and sales are forecast to reach £200m within three years.

Jobs

Quality Assurance Manager
Salary negotiable

An exciting opportunity exists for a Quality Assurance Manager to oversee the QA and technical specifications of the Group's own brand imported consumer goods. Product is primarily focused around SDA, Kitchen and Garden products.

Based at our Brecon Headquarters, responsibilities include:

  • Manage and oversee the QA and technical specifications of the Group's imported products, ensuring that they comply with UK regulations.
  • Reviewing and assessing initial product samples from factories.
  • Making recommendations for modifications to products if deemed necessary.
  • Advising on product markings and labelling e.g. Product Rating Labels.
  • Advising on any specific markings that are required on product packaging.
  • Reviewing product packaging to ensure it meets our quality standards and is suitable for mail order despatch.
  • Reviewing product Test Reports e.g. CE, LVD, RoHS, etc.
  • Commissioning product test reports with accredited Test Houses where necessary.
  • Compiling and keeping 'Product Technical Files'.
  • Liaising with suppliers and other members of the team to ensure suppliers are fully briefed with our requirements.
  • Liaising with our customers QA Departments.
  • Provide technical advice for given product areas.
  • Keep up to date with current regulations, legislation and standards.
  • Monitoring samples and testing approval dates against the critical path.
  • The role will require working closely in conjunction with the buying departments.
  • Product review and development and produce user instructions.

Previous commercial experience in consumer product QA and product safety would be a distinct advantage. Ideally of graduate calibre, candidates must have an excellent attention to detail, good organisational skills and be able to work as part of a team. Excellent prospects for career growth within the organisation.

Applications by email with covering letter to Dan Price, Managing Director - Core Retail (dan.price@bvg-group.co.uk)

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Sales Support Agents, £8.00 per hour.

BVG Group is known locally as a fishing tackle business; the reality is that this is a small part of our group. We sell over 25,000 exciting products across Home and Garden, Shoe and Clothing, Sports Nutrition and Home Electrical sectors. We generate 4 million orders a year marketing our products through catalogues, national press advertisements, eBay, Amazon, Groupon and supplying high street retailers such as Aldi.

We already generate sales of £140m per annum which will increase to £200m over the next three years increasing our workforce from 750 to 1000 strong in the process.

We are going places and so could you by joining our team. We are looking for driven individuals to join our fast-paced Customer Contact Centre.

The Sales Support Agent will be responsible for every aspect of our customers' experience, from the initial processing of their order to dealing with any enquiries, by phone, post or via the web.

BVG Group offers excellent promotion prospects and some of the most senior people in our business started work in our contact centre.

Successful candidates will need to be motivated, have excellent communication skills both written and oral and will be able to work under their own initiative. Previous experience in customer service would be a distinct advantage but not essential as full training provided.

Rate of pay is £8.00 per hour with plenty of opportunity to increase with experience.

Standard shifts are between 9am - 5.30pm (Monday to Friday) in a rotating pattern with Saturday work required once every three weeks (paid at 50p per hour premium).

Also, due to our catalogue launches in the USA we now able to offer varied shifts, which can include nightshifts to meet all requirements.

Full time hours are based on 40 hours per week but part time hours, evening/night/ weekend shifts and overtime also available.

There really is something to suit everyone!

For more information, or to apply for this position, please call Louise Williams on 01874 612635 or email your CV and covering letter to louise.williams@bvg-group.co.uk.

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Office Sales Administrator
£16,300

An excellent opportunity has arisen for an Office Sales Administrator based at the Brecon Headquarters.

Key responsibilities include:

  • General administration tasks working mainly in MS Excel and in our own bespoke Mail Order Processing System.
  • Liaison with team members to ensure stock is on-hand before campaigns go live.
  • Speaking to clients daily to confirm details of campaigns before they go live.
  • Updating databases to ensure accurate information is to hand for team members and clients.

The Candidate

Ideally of graduate calibre, candidates must have excellent attention to detail, be highly organised and have first-rate written and oral communication skills. Proficiency in the use of MS Office is also essential. Previous experience in a sales office environment would be an advantage.

Applications by email with covering letter to Vin Bhogal, Sales Director - vin.bhogal@bvg-group.co.uk

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